1
Verification email never received
- Closed
- Subscribe
|
E |
Ethan Nelson |
I never received the verification email. Then I logged in and got into the platform and thought all was well. I purchased the $49/month plan and now when I try to use it every time I click a tab it kicks me out and asks me to verify.
I'm using protonmail and I've resent the email verification countless times and checked spam, trash, etc. and there were no emails that came through.
Activity Newest / Oldest
Kyle
Status changed to: Closed
Kyle
Checking now for you
Ethan Nelson
Thanks for checking Kyle. I signed up with an alias that auto-forwards emails to me (which is my proton email). This is the email that I signed up with (taskmagic.bagginess903@passmail.net)
Ethan Nelson
Any update?
Kyle
You should be able to login to the account now - let me know if you have any issues after logging out and back in
Jeremy
Ahhh it may be bc of proton mail - we blocked a lot of those sites. Lemme see. I think I can track it down for you
Ethan Nelson
Thanks. Yes I also use an email forwarder. But I just tested it by sending an email to the login one and I received it, I signed up with the alias: taskmagic.bagginess903@passmail.net
Ethan Nelson
Any update Jeremy?
Jeremy
Should be fixed now so you can just log in we verified it on our side for you