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Can't record automation

  • Live

R
Romeo

I get this error message: "Error starting recording. Please close any open chrome browsers and try again. If the issue persists close and reopen the app"

I've closed all my other browsers and even reinstalled Taskmagic. But the problem persists.

www.loom.com/share/1b424e03d4d6426186f89142ab42b8ec?sid=437c7641-d1a4-48b7-bbf9-f633c29a6f4c

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BatcaveHQ

Hi - I am getting this error message too :)

To help troubleshoot...

I installed (windows 11, Latest chrome, disabled all extensions)
The recording error message appears.
Rebooted.
Tried web and templates - got the same error with both.
Not sure what to do now - I only bought TM tonight, so it's "never worked" and so I can't roll back to another working install.

On my first install AVG quarantined the recorder and the player. so I did another reinstall - no win64 malware gen errors that time.... but still no joy the recorder error message coming up.
Please help - else I might have to do proper work like DIY around the house this weekend...
Thanks! :)


R

Romeo

Still not working from my end. I'll send a message to support.


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Kyle

This issue has been addressed, please write into support if the issue persists


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Kyle

Status changed to: Live